Data & Reporting Analyst
Company: SPECTRUM
Location: Stamford
Posted on: May 13, 2022
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Job Description:
JOB SUMMARY
The Business Data Analyst II is responsible for coordinating the
development of corporate reporting for the Customer Operations
department. They are responsible for understanding business process
and the systems utilized to implement business process to achieve
company goals. The Analyst assists in documenting requirements,
developing proof of concept, and coordinating testing at the
corporate level. In addition, they facilitate the gathering of data
from various systems and sources to perform analysis and business
impact assessments for reporting related projects and executive
leadership.
MAJOR DUTIES AND RESPONSIBILITIES
Gathers, analyzes, refines, validates, documents and maintains
reporting requirements for requests related to Customer
Operations-' reporting needs.
Analyzes system interdependencies, system requirements, risks, and
risk mitigations that could impact or be impacted by the delivery
of new reporting products, services, processes and/or support
technologies.
Defines, documents, implements, communicates and coordinates
development of related reference data management.
Makes recommendations based on data for process or reporting
improvement and strategic business decision making.
Assists in the implementation of reporting standards and
processes.
Delivers on project commitments and assists team members to ensure
timely project completion.
Understands policies, procedures, and practices for analysis of
business performance and impact.
Develops communication documentation to support deployment of
reporting solutions to end users.
Actively and consistently support all efforts to simplify and
enhance the customer experience and the needs of internal clients
and projects.
Performs other duties as requested by supervisor
REQUIRED QUALIFICATIONS
Skills / Abilities and Knowledge
Ability to communicate orally and in writing in a clear and
straightforward manner
Ability to communicate with all levels of management and company
personnel
Ability to handle multiple projects and tasks
Ability to make decisions and solve problems while working under
pressure
Ability to prioritize and organize effectively
Ability to show judgment and initiative and to accomplish job
duties
Ability to use personal computer and software applications (i.e.
word processing, spreadsheet, etc.)
Ability to work independently
Ability to work with others to resolve problems, handle requests or
situations
Ability to perform detailed business analysis and design
Ability to effectively consult with department managers and
leaders
Ability to read, write, speak and understand English
Education
Bachelor-'s degree in Information Technology or business related
field, or equivalent experience
Related Work Experience
2+ years of Data Collection and Structured Query Language (TSWL,
PLSQL)
2+ years of Reporting Systems Experience
3+ years of Project Management/ Coordination
2+ years of Documentation and Proof-of-Concept Design
PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge
Knowledge of cable television products and services
Knowledge of database/reporting systems (SQL, Oracle, etc)
Knowledge of basic ETL concepts and systems (SSIS, Informatica)
Knowledge of reporting visualization tools (Tableau, Excel,
etc.)
WORKING CONDITIONS
Office environment
EOE
Charter Communications is an Equal Opportunity Employer -
Minority/Female/Veteran/Disability
BGN320 297189 297189BR
Keywords: SPECTRUM, Stamford , Data & Reporting Analyst, Advertising , Stamford, Connecticut
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