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Data & Reporting Analyst

Location: Stamford
Posted on: May 13, 2022

Job Description:

The Business Data Analyst II is responsible for coordinating the development of corporate reporting for the Customer Operations department. They are responsible for understanding business process and the systems utilized to implement business process to achieve company goals. The Analyst assists in documenting requirements, developing proof of concept, and coordinating testing at the corporate level. In addition, they facilitate the gathering of data from various systems and sources to perform analysis and business impact assessments for reporting related projects and executive leadership.


Gathers, analyzes, refines, validates, documents and maintains reporting requirements for requests related to Customer Operations-' reporting needs.

Analyzes system interdependencies, system requirements, risks, and risk mitigations that could impact or be impacted by the delivery of new reporting products, services, processes and/or support technologies.

Defines, documents, implements, communicates and coordinates development of related reference data management.

Makes recommendations based on data for process or reporting improvement and strategic business decision making.

Assists in the implementation of reporting standards and processes.

Delivers on project commitments and assists team members to ensure timely project completion.

Understands policies, procedures, and practices for analysis of business performance and impact.

Develops communication documentation to support deployment of reporting solutions to end users.

Actively and consistently support all efforts to simplify and enhance the customer experience and the needs of internal clients and projects.

Performs other duties as requested by supervisor

Skills / Abilities and Knowledge
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to handle multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to prioritize and organize effectively
Ability to show judgment and initiative and to accomplish job duties
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Ability to work independently
Ability to work with others to resolve problems, handle requests or situations
Ability to perform detailed business analysis and design
Ability to effectively consult with department managers and leaders
Ability to read, write, speak and understand English

Bachelor-'s degree in Information Technology or business related field, or equivalent experience

Related Work Experience
2+ years of Data Collection and Structured Query Language (TSWL, PLSQL)
2+ years of Reporting Systems Experience
3+ years of Project Management/ Coordination
2+ years of Documentation and Proof-of-Concept Design

Skills/Abilities and Knowledge
Knowledge of cable television products and services
Knowledge of database/reporting systems (SQL, Oracle, etc)
Knowledge of basic ETL concepts and systems (SSIS, Informatica)
Knowledge of reporting visualization tools (Tableau, Excel, etc.)

Office environment

Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
BGN320 297189 297189BR

Keywords: SPECTRUM, Stamford , Data & Reporting Analyst, Advertising , Stamford, Connecticut

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