Manager - Regulatory, Audit & Controls

Company: American International Group
Location: Islip
Posted on: April 8, 2021

Job Description:

Manager - Regulatory, Audit & ControlsEstimated Travel Percentage (%): NoneRelocation Provided: NoPosition SummaryIn this challenging and dynamic role, you will manage regulatory and audit requests and drive continuous improvement initiatives within the Customer Experience team. Organizational StructureThis position will report to the Head of Customer Experience, Closed Block Service Center (CBSC) and will manage a team of Business Analysts. CBSC is a business unit of AIG Life and Retirement responsible for the administration of more than half of AIG's in-force insurance portfolio.--This position is within the Operations team.Performance Objectives

• Support the successful management and fulfillment of regulatory and audit requests services for a life and annuity administrator responsible for -4.5 million contracts.
• Liaise with legal, regulatory, operations and IT on audit and exam responses and business requirements to ensure accuracy and compliance
• Manage departmental reporting and prepare professional decks for SLT
• Develop plan and manage corrective action and control projects
• Identify opportunities and drive continuous improvement initiatives to enhance controls environment and improve customer experience
• Uphold and reinforce a culture of risk and compliancePerformance ObjectivesThe ideal candidate will have a minimum of 5+ years of experience in insurance operations with a focus on audits and/or customer experience. The individual is skilled in process design, project management and has proven abilities in problem solving. Bring your skills and varied background to this exciting team!What we are looking for:
  • BA/BS degree required/MBA Preferred
  • Expert in Microsoft Office programs (including Word, Outlook, PowerPoint and Excel)
  • Strong organizational and interpersonal skills
  • Strong analytical & reporting skills
  • Excellent project management skills with a strong attention to details
  • Effective communication (verbal and written), organizational and inter-personal skills
  • Accountable, dependable and motivated
  • Adept at multi-tasking and ability to work under tight (and, at times, competing) deadlines
  • People management experience
  • Ability to work under a team environment and provide team support
  • Highly detail oriented with the ability to succeed in a fast paced environment with shifting deadlines and priorities
  • Compliance, regulatory exam and audit experience
  • Continuous improvement mindset and experience with process improvement
  • Knowledge of Life & Annuity products/systems a plusWhat our employees like most about working for AIG
    • We care about your professional development. Our career progression program will provide you with the opportunity to develop your skills, strengthen your productivity and be eligible to progressively advance to positions with an increased responsibility and increased compensation.--
    • Our "Giving Back" policy is at the core of our daily operations and guides our future progress. Don't believe us? We put our money where our mouth is! AIG, will give you up to 16 hours a year paid time off to volunteer in the community.
    • Our people are our most important asset therefore we provide a generous benefits plan and competitive pay. Benefit package includes:
    • Paid Time Off (AIG recognizes the importance of work life balance). We offer 24 PTO days to start. YES, 24! 9 paid holidays per calendar year.--
    • A 401(k) Retirement Plan which will be HARD TO BEAT. Our 401K - $1 for $1 match up to 6% with immediate vesting, plus AIG automatically contributes an additional 3% in to your 401K regardless of if you enroll or not. It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives. To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion Functional Area: CP - ComplianceEstimated Travel Percentage (%): No TravelRelocation Provided: NoAmerican General Life Insurance Company Posted 13 Days Ago Full time JR2100771 About Us American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement products solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange. Join our Talent Network . Additional information about AIG can be found at www.aig.com --- YouTube - Twitter - LinkedIn . These references with additional information about AIG have been provided as a convenience, and the information contained on such websites is not incorporated by reference into this press release.. AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at www.aig.com . All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries and jurisdictions, and coverage is subject to underwriting requirements and actual policy language. Non-insurance products and services may be provided by independent third parties. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds, and insureds are therefore not protected by such funds.

Keywords: American International Group, Stamford , Manager - Regulatory, Audit & Controls, Accounting, Auditing , Islip, Connecticut